XI'AN Passion Elevator Parts Co.,Ltd
Passion，a professional manufacture and supplier for elevator and escalator spare parts. 10 years Professional Experience，specialized in wholesaling elevator parts and escalator spare parts for many years, we have maintained good business relationships with majority elevator and escalator parts manufacturers in domestic market. We supply the original or A class components (A+, A, A-class).We are always dedicated to provide quality product and thoughtful customer service. Taking ""providing most-effective products"" as the company core value.
Passion has been supplying our products to more than 100 countries all over the world, such as Asia, Europe, America, oceania, etc. Passion has been appointed as long-term global supplier of OTIS, KONE and ThyssenKrupp elevator companies.
Our commitment：To provide customers with the best quality，the most reasonable price and the most delicated service. Your satisfaction is our greatest pursuit。
Elevator and escalator parts， whatever you need，we have！
Q:How to order?
A: inquiry→quotation→confirm→send PI→make the payment→arrange the parts→delivery→receive the parts
Q:Which shipping way is available and how to track?
A: By sea to your nearest port
By air to your nearest airport
By express (DHL,UPS,FEDEX,TNT,EMS)to your door
When your order shipping out . we will provide you a tracking number. then you can know clearly the status of the goods
Q: What is the delivery:
A: Motsly parts we have stock before you want to book with us pls email us and confirm the delivery time and price. Usually 1-5 working days.
|DHL||Around 3-5 working days|
|FedEx||Around 3-5 working days|
|UPS/TNT||Around 6-8 working days|
|EMS||Around 10-15 working days|
|AIR||Around 5-7 working days|
|SEA||Around 15-30 working days|
Q: Sorry, I place a wrong order, the goods are not the one I need, can I exchange it?
A: Of course, common products are allowed to be exchanged as long as you pay the freight and custom cost
Q: Do you have any warranty for your parts?
A: Yes, we have warranty for our parts. 3 months for PCB, 2 years for original roller and other roller, 3-5 years for COMI roller and 1 year for Yaskawa inverter. Please contact us to get more information for other products.
Q: What should I do when the goods doesn’t work under warranty ?
A: We provide repair service for you, please return the product to our company.
Q:Which payment way is available ?
A: TT, Western Union, Pay pal, You can choose a convinient way for you .
Kindly contact our staff to get more answers. Thanks for your cooperation!!!"